Is Mtbsale.com Legit? What You Need to Consider

Screenshot of mtbsale.com's homepage

In a perfect world, every website on the internet would be legitimate, and you would never have to worry about being scammed. Unfortunately, we don’t live in a perfect world, so when shopping for mountain bikes, you have no choice but to wonder “is mtbsale legit?”

Mtbsale.com is a website that seemingly offers mountain bikes and other cycling gear at a great price. But unfortunately, the site is not legit: it’s a scam, and giving them money is just throwing it away.

Condemning a website as a scam is not a laughing matter, and one should have evidence to support the claim if they are going to make it. That said, in this article, we’ll give you all the evidence you need to answer “is mtbsale legit” with a resounding no.

Is Mtbsale Legit? Probably Not With Those Prices

Have you ever heard the phrase “if it sounds too good to be true, it probably is?” Sure, the notion of getting a generally expensive product at a great discount is very appealing, but one has to ask themselves why someone would sell such valuable products at a discount when they could just sell them at the normal price.

Mtbsale.com has seemingly good prices and deals and nearly all of their bikes, but here’s the thing: some of those bikes are mainstream brands. Why would those mainstream brands allow a third-party provider to undercut their own market sales by selling bikes at a much lower price than usual? It just doesn’t make sense. 

If you knew you could sell your bikes for $4,000 in the United States, why would you let someone from Indonesia sell them for a fraction of that price, meaning less people buying your full-price bikes, and less profit overall?

Generally speaking, most companies don’t offer great discounts on products unless they want to get rid of them or they are luring you into spending more money a la package deals. Companies want to profit, they aren’t going to give you an incredible discount out of the kindness of their hearts.

Many People Have Been Scammed by Mtbsale.com Before

Many people have actually asked “is mtbsale legit” across multiple forums over the years. The resounding collective answer has been no. Simply Google “is mtbsale legit” and you will find many forums with people telling stories of how they have been scammed by the website.

Admittedly, many of these forum posts are years old, and some of the red flags no longer exist on mtbsale.com. For instance, someone mentioned that the inability to select quantity or bike size when checking out was a red flag, but you are now able to do that on mtbsale.com.

Does that mean the website is legit now, but wasn’t back then? Probably not. Assuming that this group really did want to go legitimate, it wouldn’t be very sensible for them to keep the name of their old scamming company, which had a bad reputation.

No, it’s much more likely that these scammers realized they could add a few more tricks to their fake website to lure in more targets. 

They Are Difficult, If Not Impossible, to Contact

Any reputable company is going to make it relatively easy for you to contact them because customer support is quite important. But mtbsale.com is almost impossible to contact. If you visit their “contact us” page on their website, they offer only a phone number and a way to send them an email.

This wouldn’t be bad on the surface, but it’s very odd that they offer no other means of coming into contact with them. They have no social media presence at all, which is practically unheard of for any reputable company in this day and age.

On top of that, there are many testimonies from the aforementioned threads describing how people attempted to contact mtbsale.com via email or phone call, only to never be responded to. This is definitely a huge red flag and doesn’t bode well for the legitimacy of the website overall.

You just don’t want to take a risk with a company that is difficult to even get into contact with. What are you going to do when you have questions, concerns, or are wondering where your product is? 

It’s Difficult to Trust Certain Foreign Providers

On the surface, this statement may sound judgmental or bigoted, but it’s really just an assessment of reality. The fact of the matter is, certain countries are not as reputable as others are. For instance, few people would doubt the validity of a product purchase and delivery from a country like the United States, Canada, or a European nation.

On the other hand, some countries are hotbeds of scam activity, and unfortunately, Indonesia, where mtbsale.com is based, is one of those countries. There have been many scam companies based in Indonesia, and even many bike-specific scams based there as well over the years.

This is not to say that you can’t trust Indonesia or anyone from the country, However, a poor track record for online bike stores in the country does not help mtbsale.com’s case.

Summary: Is Mtbsale Legit?

Unfortunately, mtbsale.com is not legit. There have been many testimonies from individuals who attempted to buy a bike through them, only to never receive their product or get a refund. Many people have also stated that it is very difficult to contact this website, since they lack any form of social media presence.

On top of that, the prices that this website offers are too good to be true, and it makes no sense that mainstream brands would give third-party groups permission to sell their products at such a low price and undercut them.

Finally, there have been many bike-related scandals and scams in Indonesia over the years, so the country doesn’t have a good track record as far as online bike sellers is concerned. If you want to buy a good bike, you should look for a more reputable provider.

Paul Tuthill

When Paul isn't riding through the mountainous terrain he's writing posts for Conquer the Bike (or gaming). He loves hardtail bikes.

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